Privacy Policy

Effective Date: 01.03.2026
Business Name: Pixellis
Website: www.pixellis.co.uk
Email: hello@pixellis.co.uk

1. Who We Are

Pixellis is a freelance social media marketing and design business based in the United Kingdom.

For the purposes of UK data protection law, Pixellis is the “data controller” of your personal data.

2. What Personal Data We Collect

We may collect and process the following types of personal data:

Information You Provide Directly

  • Name

  • Email address

  • Phone number

  • Business name

  • Project details

  • Any information submitted via contact forms or email

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Pages visited

  • Time spent on pages

  • Referring website

This is typically collected via cookies and analytics tools.

3. How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Provide services

  • Send invoices and contracts

  • Improve our website

  • Send marketing emails (if you have opted in)

  • Comply with legal obligations

We only process your data where we have a lawful basis to do so, including:

  • Consent

  • Contract performance

  • Legal obligation

  • Legitimate interests

4. Marketing Communications

If you subscribe to our newsletter or marketing emails:

  • You can unsubscribe at any time by clicking the link in the email

  • We will not share your email address with third parties for marketing purposes

5. Cookies

Our website may use cookies to:

  • Analyse website traffic

  • Improve performance

  • Enhance user experience

You can control cookies through your browser settings.

(If you use Squarespace Analytics or Google Analytics, mention that here specifically.)

Example:

We use Google Analytics to understand how visitors use our website.

6. Sharing Your Information

We may share your information with trusted third parties who help us operate our business, such as:

  • Website hosting providers (e.g., Squarespace)

  • Email marketing platforms (e.g., Mailchimp, Flodesk)

  • Accounting software providers

  • Payment processors

We ensure these providers comply with data protection laws.

We do not sell your personal data.

7. How Long We Keep Your Data

We retain personal data only as long as necessary for:

  • Providing services

  • Legal and tax obligations

  • Resolving disputes

Typically:

  • Enquiry data: up to 12 months

  • Client records: up to 6 years (for tax purposes)

8. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction

  • Request erasure

  • Restrict processing

  • Object to processing

  • Data portability

To exercise your rights, contact: hello@pixellis.co.uk

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

9. Data Security

We take reasonable steps to protect your personal data, including:

  • Secure password management

  • Encrypted website connections (SSL)

  • Limiting access to data

10. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on this page.